{"id":4228,"date":"2020-08-24T15:52:18","date_gmt":"2020-08-24T13:52:18","guid":{"rendered":"https:\/\/www.balaustresdebaleares.es\/?page_id=4228"},"modified":"2020-10-23T16:38:48","modified_gmt":"2020-10-23T14:38:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.balaustresdebaleares.es\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1494510617612{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496938621896{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″]\n\t\t

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FAQ 1<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”How long will it take for my order to be ready?” tab_id=”1484652030151-41d816a1-ec06″][vc_column_text text_larger=”no”]The lead time for each order varies depending on the material and volume of the product. If you want, contact us before your online order by phone or email for better advice.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I get an invoice for my order?” tab_id=”1484652030190-407b08ef-5de7″][vc_column_text text_larger=”no”]Of course. As soon as you have completed the purchase process, we will send you the invoice electronically to the email address you provided.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What should I do if I receive a damaged or incorrect product?” tab_id=”1484652030219-c6960c7e-ee62″][vc_column_text text_larger=”no”]If you receive a product that is different from the one you ordered or that does not work properly, you must notify us as soon as possible so that we can check it and get your order back to you correctly as soon as possible.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I change or cancel the order?” tab_id=”1484652030238-302a2c7c-fe6f”][vc_column_text text_larger=”no”]If you have already placed the order and it is in the production or preparation process, no changes or cancellations can be made. If the product has not yet entered the production phase, you can contact us to consult us and examine your case.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column css=”.vc_custom_1496938627545{margin-bottom: 20px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″]\n\t\t
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FAQ 2<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Can you give me an exact estimate?” tab_id=”1″][vc_column_text text_larger=”no”]Naturally. You can always contact Balaustres for advice. We are happy to help you define your needs and determine the most appropriate cost for them.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does this material need any maintenance?” tab_id=”1484056430132-f06cc1b5-a7ca”][vc_column_text text_larger=”no”]Usually this is not necessary as these materials do not require maintenance. However, we can offer you a number of tips to extend its durability and its original state.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can you advise me on the correct placement?” tab_id=”1484049984302-e0b553b6-82dc”][vc_column_text text_larger=”no”]Naturally. As soon as you have received the order, we at Baluster will explain the correct application to you depending on the order you have placed.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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